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Recordgo.com is the largest spanish car rental company. With more than 30 years
experience, we are proud to offer you All-Inclusive prices with No extra
charges or hidden costs. What you are quoted is what you will pay! Our Terms
and Conditions are simple, easily understood statements. We aim to provide you
greater value for money and TOTAL peace of mind.
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What’s Included:
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Fully Comprehensive Insurance without excess. Only cabrios, seven seaters and
automatics have an excess of 300.51 €
Unlimited mileage
Collision damage waiver (CDW). This covers you for damage to your hired vehicle
in the event of an accident.
Local taxes (IVA and IGIC for the Canary Islands)
Theft waiver. Please, do not leave any valuable belongings as the insurance
does not cover anything left in the car.
Second and Third Driver
Free airport service
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What’s not Included:
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Flat tires
Damage due to negligent driving
Fuel
Inadequate refuelling. Please, make sure you fill out the correct type of fuel.
Loss or damaged car key.
Traffic Fines
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Free Cancellations
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If you need to cancel your booking remember that we are the only major car hire
company to offer you FREE cancellations.
Pay on arrival
The payment is made on arrival for your piece of mind.
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Out of Hours Charges
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The collection of a vehicle between 23.00 hours and 7.00 hours will have an
extra charge of 30 €.
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Car Type
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Recordgo is unable to guarantee a particular make or model of car. The car
shown on the price list is for guidance only and maybe substitute for an
alternative similar or upgraded car at no extra cost. If a car group is not
available a larger car will be provided free of charge.
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Mechanical Difficulties / Accidents
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In case of breakdown or mechanical difficulties you should immediately call our
Roadside Assistance Department 902 11 65 43. Authority to obtain repairs or
replacement will be given straight away.
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Driving Licence
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Drivers must provide a full driving licence valid in the EU. The driver must be
in possession of the driver’s licence for at least one year. The minimum age to
be able to hire a car from Record Rent a Car is 21 years old.
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Flight Information
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For airport collections, it is important that the flight number is provided
before departure. If you are collecting the car at Mallorca, Alicante, Malaga,
Tenerife South or Gran Canaria the flight number is not so important as we have
in-terminal offices you cannot miss. However, for Fuerteventura, Lanzarote and Tenerife North is essential that the correct
flight number is provided to be able to keep the car available in case the
flight is delayed.
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Driving Restrictions
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Cars cannot be taken abroad
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Privacy Statement
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We respect the privacy of our customers and we do not sell or rent any
information collected through our website to third parties.
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Security Statement
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Recordgo website has security measures in place to protect the data of our
customers. Our secure servers are designed to prevent unauthorized access with
the latest security technology. We have also in place the Verising secure
Certification providing safe transmission of data in an encrypted format SLL.
Customer credit card numbers are not kept on our reservations system to reduce
misuse by any members of our staff at any time.
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Making the reservation with Recordgo is very simple and straight forward.
However, if you need further assistance our call center is opened from 8.00 to
20.00, from Monday to Saturday.
Tel. +34 964 34 30 34
Fax. +34 964 34 30 50
reservas@recordrentacar.com
These are also the telephone numbers of our in-terminal offices at the Airports
for your convenience:
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LOCATION
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TELEPHONE, FAX
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HOURS
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Malaga Airport
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Tel: +34 952 04 84 08
Fax: +34 952 04 84 16
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07.00-24.00
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Alicante Airport
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Tel: +34 966 91 90 16
Fax: +34 965 68 70 49
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07.00-24.00
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Palma Airport
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Tel: +34 971 74 37 05
Fax: +34 971 22 51 34
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07.00-24.00
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Tenerife Sud Airport
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Tel: +34 922 75 97 17
Fax: +34 922 75 97 67
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07.00-23.00
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Gran Canaria Airport
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Tel: +34 928 57 58 25
Fax: +34 928 57 40 65
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07.00-23.00
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THANK YOU
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